FAQ

Find all the
answers below

1How Much Do Card Machines Cost?
There is no upfront cost; your first payment occurs one month after setup. Monthly payments thereafter depend on the chosen hardware and contract, with transparent pricing for clarity.
2When Will i Receive Payments?
While most providers offer a standard 3-day processing time, we offer flexibility. You can opt to receive settetlments the next day.
3Why Should My Business Accept Credit Card Payments?
Given the increasing trend of card payments and the decline in cash transactions, not accepting card payments could result in missed business opportunities. Research indicates that businesses transitioning to accepting card payments can anticipate a sales increase of up to 30%, attributed to impulse purchases and higher average transaction values.
4How Long Do The Agreements Last?
The duration of our agreements varies depending on your business requirements, ranging from No contact, 18 months, 36 months and to 48 months, tailored to suit your needs.
5Is The Application Process Complex?
No, the application process is straightforward. Simply reach out to us via the provided form, phone, or email, and we'll handle the application on your behalf, allowing you to focus on your business.
6What is a Merchant Account?
A merchant account enables businesses to accept debit/credit card transactions, process payments, and deposit funds into their own bank accounts.
7How Long Does it Take To Open A Merchant Account?
With Sales Professionals nationwide, we offer remote account setup via phone for your convenience. There are no setup fees, and approvals often occur within 24 hours. Upon approval, we arrange swift delivery of your new card machine and provide FREE installation support, along with ongoing assistance throughout your agreement with SIT.
8What is PCI-DSS?
PCI-DSS, or Payment Card Industry Data Security Standard, is a mandatory security measure designed to safeguard cardholder data. Our team can provide detailed explanations of its requirements and ensure ongoing compliance for your business. And we charge NO PCI FEES
9Are there any Additional Fees or Hidden Costs?
No, transparency is paramount at SIT. We pride ourselves on offering tailored solutions with clear explanations before proceeding with an application, ensuring a professional and straightforward service.
10Will there be a break in service if i switch providers?
No, we ensure a seamless transition. Only after completing your application and confirming approval do we recommend giving notice to your current provider, ensuring uninterrupted service for your customers.
11What if i need assistance?
Our support line is available 7 days a week, 365 days a year. Simply call +447951453373 / 08003686106 for assistance with any queries or concerns.
12Will i need to provide documentation?
Yes, as part of regulatory compliance and due diligence, we require four documents which are ID, Business, Address proof upon application process.
13Can you assist with cancellation of my current contract?
Certainly, our Sales Professionals are available to guide you through the cancellation process.
14Which Card Payment Solution is suitable for my business?
To provide the best recommendation, we need to understand your business. Fill out the contact form to provide details, and one of our card payment experts will assist you in making an informed decision.

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